The gap that catches people is not being uninsured. It is holding a policy that does not cover the thing that happened.
Investors hold enormous amounts of personal information about people who never chose to give it to them, and rarely think about what comes with that.
One of the most useful practices available to an investor, with consent requirements that differ by state and carry criminal exposure in some.
Investors carry obligations in two directions: to the seller they buy from and to the buyer they sell to. Most think only about the second.
The most heavily regulated activity in this business, and where the gap between common practice and actual requirements is widest.
Investors think fair housing is a landlord's concern. It applies to advertising, to conduct, and to the transactions themselves.
Outreach is the engine of this business and where the largest concrete exposure sits, because penalties are assessed per call and per message.
Every article about scaling describes the upside. The costs are real, predictable, and almost nobody warns you about them.
Most investing teams are distributed by default rather than by design. The structure suits the business and the failures are predictable.
Investors delegate the work they most want to stop doing, which is nearly always the wrong order.
The last thing investors delegate and the thing they delegate worst. The failure is rarely that the person could not learn it.
Nearly every investor treats everyone as a contractor. It is simpler, it avoids payroll, and it is frequently wrong.
